Schedule Subject to change

 

Monday, November 18, 2019
2:00  – 4:00 p.m Networking Focus on Practice Management
6:00 – 8:00 p.m. Welcome Reception

 

Tuesday, November 19, 2019
 7:00 – 8:00 a.m.  Breakfast & Networking 
 8:00 a.m. – 9:00 a.m.  SCTC Conference Welcome & Introductions     
 9:00 – 9:45 a.m.  Keynote Speaker, Eric Krapf
 10:00 – 10:45 a.m.              Digital Experience and its Impact on Customer Experience
CIO discussion on their digital transformation journey
Jamshid Rezaei, Mitel
 11:00 – 11:45 a.m. Building 21st Century Cloud Networks 
Patrick Flanagan, Norstar Networks

 11:45 a.m. – 12:05 p.m. VAC Session - Sprint
 12:05 – 1:15 p.m.  Lunch 
 1:15 – 2:00 p.m.      VAC Sessions - Norstar Networks, Xmedius
 2:15 – 3:00 p.m.    

What a True Enterprise Solution Should Look Like
Cyrus Nooriala, Cywest Communications

 3:15  – 4:00 p.m.

How to win more consulting engagements in a competitive landscape
Chuck Vondra

This session, presented by Communication Strategies Chuck Vondra will be an expanded version of the webinar presented 9/10/19 and will focus on key sales strategies for increasing consultants engagement success

4:00 - 4:45 p.m.

How Consultants Have Adapted Processes and Practice Focus to Stay Relevant in our Rapidly Changing Industry
Steve Leaden

Today’s UC and CC markets are changing dynamically. UCaaS is front and center, SD-WAN is changing the data network landscape, overnight.  What does it take for a consultant to survive, and prosper, in today’s dynamic environment? Come to this session, in a panel discussion format, and learn and get insights from fellow consultants with strategies they’ve used to survive, stay relevant, and grow in our rapidly changing market.  This session will provide you key take aways you can immediately implement in your own consulting practice - you won’t want to miss this!

 6:00 p.m. – 8:00 p.m.      Consultant Appreciation Night, presented by the VAC     

 

Wednesday, November 20, 2019
 7:00  – 8:00 a.m.      Breakfast & Networking
 8:00 – 8:45 a.m.

 SD-WAN
Kevin Butler, Vertical Communications

 9:00  – 9:45 a.m.  VAC Sessions - Altivon LP, Mitel Inc.
 10:00  – 10:45 a.m.  CIO Panel
Gary Czubak, Association of IT Professionals - Chicago Chapter
 11:00 – 11:45 a.m.  Transformation Journey from Distributed Telecom to a New Way of Communicating - Saving Money Along the Way 
Greg Pittman & Amy Goldsberry, Pittman & Associates
 12:00 – 1:15 p.m.  Lunch with Martha Buyer
 1:15 - 2:00 p.m.  VAC Sessions - Avaya Inc., VOIP Networks
2:00 - 2:45 p.m. Consultant Round Tables
 3:00 - 5:00 p.m.  SCTC Membership Meeting & Emeritus Recognition
 6:00 - 9:00 p.m.  Evening Event w/ the SIP TONES

 

 

Thursday, November 21, 2019
 7:00 – 8:00 a.m.  Breakfast & Networking
 8:00 – 8:45 a.m.  Digital Transformation - from a backoffice function to boardroom priority (contact center)
Jitender Singh, Conduit Global
  9:00 – 9:45 a.m. 

VAC Sessions - Cywest Communications, Cisco

 9:45 - 10:30 a.m. IoT - Bringing IT and Facilities Together
Cheryl O'Brien, Technology Management Corporation
10:45 -11:30 a.m.

 VAC Sessions - Genesys, Sharpen

11:30 - 12:15 pm

7 Things You Should Know Before Working with Local Governments
Paul Anker, Abilita
Dan Aylward, Abilia

 12:15 - 12:45 p.m.  Locknote Address     
 12:45 p.m.    Conference Closing – Boxed Lunch

 

 Registration