The sales pitch makes a cloud migration seem easy, but the devil's in the details.

If a move to the cloud is in your future, hopefully you've been able to do some advance preparation, as I've previously recommended. In addition, you'll need to keep in mind a variety of technical considerations.

First, your risk moves from your data center to your cloud connection. If you have a premises system now, then you're at risk for a failure of the system in your data center and for a failure of your connectivity to the outside world (PRIs, SIP trunks, etc.). When you move to a cloud environment, the risk of system failure moves to the cloud provider. The provider mitigates this risk by having multiple data centers; redundancy in power, cooling, etc.; and established security protocols, among other things.

Melissa guides enterprise business clients through the complex process of finding the right communications solutions for their business, and getting...
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