Stopping the Leaky Faucets of Cloud Subscription Costs by Sara Uzel

Stopping the Leaky Faucets of Cloud Subscription Costs by Sara Uzel

By taking an inventory of which subscription-based services your users actually use, and dropping the rest, you can gain significant cost savings.

Cost management of IT subscription services is much like a leaky faucet. It does not seem very significant until you put a bucket under it, and you quickly have a bucketful of water. So, let's discuss how to turn that bucket of water into gold -- by managing your cloud subscriptions.

Let's start with duplication of services within the unified communications (UC) and collaboration spaces. I recently talked with an enterprise client that was trying to figure out why its costs for subscription conferencing and collaboration services were so high and growing. In looking further, we discovered the company had conferencing services with four separate service providers... in addition to its UC endpoint licenses. After looking a little further, the company realized many of its users had multiple subscriptions to services such as Webex, Zoom, and GoToMeeting -- and that was in addition to the company's standard UC license for each user as well as Slack Channels. For this business, the problem was three-fold:

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