Which System is the Best? By Melissa Swartz

As a consultant, I am often asked, "Which system is the best?"

That's kind of like asking "Which automobile is the best?" The answer, of course, depends on what you need it to do. Do you need great gas mileage, or to carry a lot of stuff (covered or uncovered?), or hold a lot of people? Will you be driving off-road? Do you need speed? The list goes on.

While most of us could probably come up with the right ways to distinguish our transportation options, it's not so easy to do when considering choices for communications technology. For that reason, it's very important to understand the needs of your organization before you start trying to compare options. A solid needs analysis up front can prevent a lot of wasted time and indecision later.

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