Selecting a new product or service and its supplier can be a long process: A lot of information is exchanged, items are negotiated, and promises are made. The agreement is finalized through a contract, and this is a time where there is a relatively high risk that these customizations may be lost.

Almost every contract contains a phrase that says, in effect, "The only language that is legally binding is contained within this agreement. Previous discussions, writings, and promises are void." If you sign the vendor's standard contract, without making changes, you may give up a lot of leverage and a lot of previous effort.

So how do you avoid this? We recommend two reviews:

1. Legal
2. Technical

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