The Search for a Cloud-Based Telephony System - Part 2 by Time Proctor

As we discussed in the first of this series, finding the right cloud-based telephony system is a multistep process. In the initial post, we provided details on the first five steps:
 
  • Step 1 – Evaluate Your Needs
  • Step 2 – Decide on Cloud vs. Premises-Based Telephony System
  • Step 3 – Agree on Your Decision Criteria
  • Step 4 – Narrow Down Providers
  • Step 5 – Issue a Request for Quotation (RFQ)
 
To review Part 1 in more detail, including lessons we learned in helping our Gulf Coast client plan for a migration from a traditional IP PBX to a cloud-based telephony system, click here.
 
Continuing forward…
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