What Are You Really Getting with Your Cloud Solution? by Melissa Swartz
Category: UNCATEGORIZED
Jan
17
What Are You Really Getting with Your Cloud Solution? by Melissa Swartz
I’ve recently worked on a couple of projects that involved migration of my clients’ UC environments to cloud solutions. Both projects involved contact center and business user requirements, which the clients discussed at length with their selected cloud vendors.
In both cases, the clients ended up with solutions that were somewhat different than they thought they were buying. Here are some things the providers glossed over during the sales process:
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