Using 'Hackonomy' to Create Relevance for Customers By Jon Arnold

As keynote speakers are inclined to do, Bonin Bough, CEO of Benin Ventures, took the stage at the recent BroadSoft Connections conference to shake up our thinking -- and that he did.

While analysts generally don't comment much on keynote speakers, I'll do it when the content is fresh and highly applicable to a market like ours -- meaning, one that's fragmented and being disrupted in many ways -- and the messaging is provocative enough. I'd not been familiar with Bonin, but from his keynote I can tell he's clearly on top of messaging trends and is quite knowledgeable about how digital media is transforming businesses and the way they go to market.

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