Over the last six weeks, I have attended or spoken at seven industry events in the U.S. and Canada. If that doesn't cover the ground, I don't know what does. After a while, it's all a blur, and that's why I take lots of notes. With that much immersion in and around collaboration, it's a good time to pause and share three trends I think bear watching for the second half of 2017.

They are:

1. AI and its extended family

There's little doubt now that artificial intelligence, or AI, is the big thing in 2017 -- much like cloud was last year, and mobility before that. AI encompasses a larger orbit at some events than others, and to varying degrees chat bots, the Internet of Things, machine learning, deep learning, cognitive computing, and natural language processing get pulled in. I have no doubt that family will become larger before year-end.

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